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Shipping

INA by sumINA is committed to ensuring that your ethnic fashion pieces reach you in a timely and secure manner. We offer a reliable shipping service to deliver your carefully curated garments to your doorstep.

For Standard Orders (Within India):

  1. Delivery Timeline: Products are typically delivered within 7-12 working days after an order is placed. However, this timeline may vary based on the delivery location.

  2. Free Shipping: All standard orders in India qualify for free shipping.

  3. Possible Delays: Delivery times may be affected by public holidays, natural disasters, or other unavoidable circumstances.

  4. Tracking Information: Customers will receive a tracking number and dispatch notification once the order is shipped.

  5. Order Status and Support: Customers may check their email or contact info@inabysumina.com with queries regarding delivery dates or tracking.Important Information:

  6. Order Cut-off Times: Orders placed after 10 AM will not be shipped on the same day. We do not ship any goods on Sundays/Public Holidays due to unavailability of courier partners. Cut-off times are guidelines only; delays may occur due to payment authorization.

  7. Delivery Estimate: Delivery times are estimates and calculated from the date of dispatch.

  8. Uncontrollable Delays: We are not responsible for delays arising from exceptional or unforeseen circumstances.

  9. Order Redirection: Once an order has been dispatched, we are unable to change the delivery address.

  10. Change in contact details: Once an order has been dispatched, we are unable to change the contact details of phone numbers. 

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